The use of this website for the request of SPOT activation codes (the “Website”) is governed by these general terms and conditions of use (the "Terms and Conditions").

1. Definitions

1.1. Affiliates: companies belonging to the Gilbarco Veeder-Root business platform, which includes also Gilbarco Italia S.r.l.;

1.2. Course: the Payment Terminal Spot M7 Maintenance training course for the Technician’s M7 certification;

1.3. Credentials: User’s authentication credentials consisting in the User’s email and phone number, the Password, the Technician Number and the Technician ID;

1.4. Gilbarco: Gilbarco Italia S.r.l., an Italian company, with head quarter in Florence, Via de’ Cattani 220/G, 50145 registered in the Trade and Companies Register of Florence, under the number 06839990485;

1.5. Password: a string of characters used to verify the identity of the User during the authentication process for the access to the Website provided by Gilbarco and that may be changed by the User;

1.6. Technician Number: a numerical sequence provided by Gilbarco which uniquely identifies the User;

1.7. Technician ID a credential identifier provided by Gilbarco which uniquely identifies the User;

1.8. User: the Certified M7 Technician who has received the certification further to the Course and the passing of the related test accesses to the Website.

2. Acceptance and amendment to the Terms and Conditions

The User that access to the Website declares to have read, understood and accepted these Terms and Conditions. Gilbarco reserves the right to modify or integrate these Terms and Conditions at any time.

Should a modification to the Terms and Conditions be significant for the User, this will be communicated to this latter.

Except as provided for in this paragraph, other general terms and conditions or exceptions to the present Terms and Conditions shall not apply.

3. Use of the Credential and the Service

3.1 With reference to the Use of the Credentials, the User:

a. undertakes (i) to keep with the utmost confidentiality, care and diligence the Credentials and (ii) not to disclose, communicate, forward, publish in any way, directly and/or indirectly, all or part of their content;

b. shall be fully responsible for the use of Credentials, mobile phone number and e-mail and undertakes to indemnify and hold harmless Gilbarco and its Affiliates, from any and all third party actions, claims, requests for damages, complaints arising out of or related to an improper, illegal, illicit, contrary and/or not compliant with the instructions provided during the Course, use of the Credentials, mobile phone number and e-mail;

c. undertakes to immediately inform Gilbarco in case of loss of the Credentials or part of them, or if suspects that an unauthorized access or activity through the Credentials have occurred;

d. in case of loss and/or theft of the Credentials, shall immediately notify Gilbarco and submit a report to the competent authorities by sending a copy to Gilbarco.

3.2 In case Gilbarco become aware of unauthorized access or activity by third parties through the Credentials which have not been reported by the User, this will entail the immediate revocation of the certification and the consequent disabling of the Credentials, without prejudice to the right of Gilbarco and/or its Affiliates to compensation for any damages suffered.

3.3 With reference to the M7 maintenance services (the “Services”), the User:

(i) shall comply with the procedures and instructions provided on occasion of the Course, that the User hereby expressly declares to have fully acknowledged and understood;

(ii) undertakes not to disclose, forward, communicate, except as may be strictly necessary for the use of the Services, the information and or data obtained during the Course and/or during the use of the Services.

4. Availability and interruption of the Website

Gilbarco does not warrant that the functions contained on the Website will be uninterrupted or error-free.

It may be possible that malfunctions and/or interruptions occur, such as, by way of example and not limited to, malfunctions and/or interruptions due to Internet connection or to malware or system errors. Gilbarco disclaims any and all liability for the unavailability, temporary or not, or for the interruption temporary or not of the Website.

Gilbarco shall have the right to make at any time procedural, technical, commercial or other modifications or improvements to the Website, to make the Website temporarily unavailable or to limit its use if it deems it necessary at its sole discretion, by the way of example but not limited to for the purpose of justified maintenance of the Website.

In the event of a malfunction and/or interruption, please contact the Help Desk.

5. Data protection

User personal data shall be processed in compliance with Regulation (EU) 2016/679 (General Data Protection Regulation) and Italian Legislative Decree no. 196/03.

For more information about the processing of your personal data please read our Privacy Notice.

6. Limitation of Gilbarco’s remedies.

6.1 To the maximum extent permitted under the law, and with the exclusion of gross negligence and willful misconduct, Gilbarco shall not be liable for any loss of profit, indirect, incidental, consequential and/or, if applicable, punitive damage arising out of the use of the Website.

6.2 Gilbarco shall not be liable, and the User shall hold harmless and indemnify Gilbarco for any third parties’ actions, claims, requests for damage, complaints (including loss of profit and attorneys’ fees) related to:

a) an improper/ illicit use of the Website;

b) misunderstanding of or not compliance with the obligations and the provisions set forth in these Terms and Conditions;

c) force majeure.

7. Intellectual Property

The contents of this Portal are the property of Gilbarco and/or its licensors. It is forbidden to copy, reproduce, duplicate, download the contents of the Portal, unless authorized in written by Gilbarco.

8. Severability

Should one or more provisions of these General Conditions be affected by partial or total nullity, Gilbarco and the User shall remain bound by the remaining parts of these General Conditions that are not affected by nullity and Gilbarco undertakes to replace the void clause with another clause whose content and legal consequences, in the light of the content and these General Conditions, are as compliant as possible with the replaced one.

9. Governing Law and Jurisdiction

This Terms and Conditions shall be governed by and construed in accordance with the Law of Italy.

Any dispute or claim arising out of or in connection with these Terms and Conditions shall be submitted to the exclusive jurisdiction of the Court of Florence.

Who are we?

We are Gilbarco Italia S.r.l., an Italian company part of the Gilbarco Veeder-Root business platform, with registered office in Via de' Cattani, 50145 Florence, Italy (hereinafter “Gilbarco”).

We sell equipment and services to be installed and operated on petroleum retail sites, on the forecourt and/or in the store, and on non-retail petroleum distributing sites, to customers. We use your information as further explained in this Privacy Notice. We’ll be the “Controller” of the information you provide to us.

Our website links to other websites, which will have their own privacy notices and terms.

What does this Privacy Notice cover?

We at Gilbarco take your personal data seriously. This policy:

- sets out the types of personal data that we collect about you;

- explains how and why we collect and use your personal data;

- explains how long we keep your personal data for;

- explains when, why and with who we will share your personal data;

- sets out the legal basis we have for using your personal data;

- explains the effect of refusing to provide the personal data requested;

- explains where we store your personal data and whether we transfer your data outside of the European Economic Area;

- explains the different rights and choices you have when it comes to your personal data; and

- explains how you can contact us.

What personal data do we collect about you?

We will collect certain personal information about you in the course of your relationship with us. This information includes:

- your name;

- your function;

- name and address of the company you work for;

- your contact details.

If you visit our website, we may also collect personal data via cookies or similar techniques, as further explained this Privacy Notice.

Where do we collect personal data about you from?

We may collect personal data about you from the following sources:

- directly from you via our website or any other landing pages on the internet, and/or via the completion of documents in which you provide us with your details;

- if you contact us whether by email, telephone, facsimile or post;

- in person, for instance at an arranged meeting or training courses;

- from an agent/third party acting on your behalf and/or via one of our distributors/representatives with whom you may trade;

- cookies placed on your computer or mobile device when you visit our website.

How and why do we use your personal data?

We use your personal data for the following purposes:

- to enable you the use of this website and any other use and action related herewith;

- to respond to any questions or concerns you have raised;

- to deal with administrative matters such as invoicing and renewal;

- to otherwise carry out our obligations and rights arising under an eventual contract with you and to enforce the same;

- to carry out anti-money laundering checks;

- to verify your identity;

We will not use your information for any other purposes unless we are required to do so by law.

How long do we keep your personal data?

How long we keep your information will depend on the purpose for which we use it.

We only keep your information for as long as is reasonably necessary for the purposes set out in this Privacy Notice and to fulfil our legal obligations. We have internal rules that set out how long we retain information.

If any case, we will keep your data for up to a maximum length of time allowed by applicable laws.

Who do we share your personal data with?

We share your personal information with third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems, research and mailing houses and function co-ordinators, our distributors/representatives who are providing maintenance and/or support activities on our behalf.

We share your personal information with the other Gilbarco Veeder-Root companies for internal reasons, primarily for business and operational purposes.

As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or merges with us your personal information will be disclosed to such entity.

If any bankruptcy or reorganization proceeding is brought by or against us, all such information will be considered an asset of ours and as such it is possible, they will be sold or transferred to third parties.

Where required we share your personal information with third parties to comply with a legal obligation; when we believe in good faith that an applicable law requires it; at the request of governmental authorities conducting an investigation; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, our business or the public. These third parties comply with similar and equally stringent undertakings of privacy and confidentiality.

No other third parties have access to your information unless we specifically say so in this Privacy Notice, or the law requires this.

What legal basis do we have for using your personal data?

We process your information on the basis of:

- your consent;

- the implementation of an eventual contract and business relationship with you or with the Company you work for.

You’ve the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on legitimate interests. More information on this right and on how to exercise it is set out below.

What happens if you do not provide us with the information we request or ask that we stop processing your information?

If you ask us to stop processing your information, your information we won’t be able to pursue the objectives for which your data are processed.

If you ask us to stop processing your information, and if we do not require this personal information to fulfil our contractual obligations, we will remove your data from our database, within 30 days of the date of the request, unless otherwise required by law.

Do we make automated decisions concernig you?

We don’t make automated decision concerning your personal data processed on this website.

Do we use Cookies to collect personal data on you?

We use Technical Cookies, essential for the correct functioning of the website and to provide the service and requested by a user;

Where do we store your personal data? Do we transfer your personal data outside EEA?

Where possible, we try to only process your information within the European Economic Area (EEA).

If we or our service providers transfer personal data outside of EEA, we always require that appropriate safeguards are in place to protect the information when it is processed. You can obtain a copy of the safeguards in place for such transfers by contacting us using the details at the end of this Privacy Notice.

How do we keep your personal data secure?

We ensure the security of your personal data by the use of perimeter firewalls and email encryption.

Regular penetration testing and vulnerability scans are carried out and actioned against. We exercise due diligence in protecting all data that we acquire or retain.

We also take steps to ensure all our subsidiaries, agents, affiliates and suppliers employ adequate levels of security.

What rights do you have in relation to the personal data we hold on you?

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.

1. The right to be informed You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. Therefore we’re providing you with the information in this Privacy Notice.

2. The right of access You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Notice).

This is so you’re aware and can check that we’re using your information in accordance with data protection law.

3. The right to rectification You are entitled to have your information corrected if it’s inaccurate or incomplete.

4. The right to erasure This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

5. The right to restrict processing You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

6. The right to data portability You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability

7. The right to object to processing You have the right to object to certain types of processing, including processing based on our legitimate interests and processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).

8. The right to lodge a complaint You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

9. The right to withdraw consent If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

How can you make a request to exercise your rights?

To exercise any of the rights above, or to ask a question, contact us using the details set out at the end of this Privacy Notice.

How will we handle a request to exercise your rights?

We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

- baseless or excessive/repeated requests, or

- further copies of the same information.

Alternatively, the law may allow us to refuse to act on the request.

How can you contact us?

If you have questions on the processing of your personal data, would like to exercise any of your rights, or are unhappy with how we’ve handled your information, please contact us here:

Gilbarco Itala S.r.l.

Via de' Cattani, 220/G

50145 Florence, Italy

Email: flr.mkt@gilbarco.com,

Telephone: +39 055 30941.

If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the data protection regulator in your country.